How to recover your Telegram account

The fix depends on what happened: a stolen phone, a lost number, or a forgotten two-step verification password. Here is each case, with the solution from Telegram itself.

Phone stolen — you have another device with Telegram

  1. On the other device: Settings → Privacy and Security → Two-Step Verification, and turn it on with a strong password.
  2. Settings → Devices (Active Sessions) → terminate the stolen phone's session.
  3. Contact your carrier to block the old SIM and issue a new one with the same number.

Phone stolen — no other device

Start with your carrier: block the old SIM and get a new one with your number. Then log in with the number, receive the code, and end every other session in Settings → Devices.

Change your number and keep everything

Settings → tap your number → Change Number. All your chats, contacts and media stay, according to Telegram.

Forgot the two-step verification password

If you added a recovery email when you set up two-step verification, request a recovery code to it from the password screen. If you didn't, nobody can bypass the password — contact Telegram through the official form.

FAQ

Can a deleted account be recovered?

No. Deletion permanently removes messages and contacts, according to Telegram.

Can someone recover my account for money?

Be careful: recovery only works through the official routes, and anyone asking for your code or money to recover an account is a scammer.

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